We build the business strategy first - then deploy the AI that runs it. Built on 30 years in sales and 22 years in finance, we clear the bottlenecks draining your margins and your time. Most companies sell you software and walk away. We stay in the room.
When you're trapped inside the jar, you can't read the label. Most businesses that are doing fine don't need more marketing - they need the quiet friction taken out. Different sizes hit different walls.
Follow-up that never happened
The quote went out. Then the week did. By the time you circle back, they've already hired whoever called them second.
The invoicing lag
You finished the job Tuesday. The invoice went out Sunday night, because that was the first hour you had. Nothing looks broken - but you financed your customer for five days, and you did it again the week before.
The scattered customer maze
The quote is in a text. The address is on a sticky note. The follow-up is in your head. Every piece exists - just never in the same place, and never where somebody else could pick it up.
Owner dependency
If you stepped away for two weeks, does the work keep moving - or does it stop? If it stops, you don't own a business yet. You own a job that can't run without you.
The CRM nobody agrees on
You bought the system. Half the team uses it, half still works off their phone, and now there are two versions of the truth with no way to tell which one is real.
The inbox is the filing system
Every price, every promise, every decision lives in somebody's email. It works right up until that person is out - and then nobody can find anything.
Reviews only when you remember
The customers who loved the work never got asked. The one who didn't found the review page on their own. Your rating isn't your reputation - it's whoever was motivated enough to type.
No line of sight
You can feel whether it was a good month. You can't say which job, which crew, or which service made it good - so next month you guess again.
Onboarding done by hand
Every new customer gets the same eight steps, typed fresh each time. Nobody's certain who did which one, and the step that gets skipped is the one you hear about later.
Admin that repeats itself
The same form, the same reminder, the same three messages - every job, every week. It isn't hard. It's just always there, and it always costs the same hour.
Chasing money you already earned
The work is done. The invoice is out. Now it's on you to remember who hasn't paid, and to be the one who brings it up - again.
Nobody owns the handoff
Sales says it's booked. Operations says nobody told them. The customer heard two different dates. No one made a mistake - the handoff just didn't belong to anyone.
The approval queue
The work has been ready for nine days. It's sitting in somebody's queue behind eleven other things, and nobody can tell you whose queue it is or when it moves.
Two systems, two truths
Finance has a number. Operations has a different one. Both came out of a real system and neither matches - so the meeting becomes an argument about whose export is right instead of what to do next.
Knowledge that lives in three people
How things actually work isn't written down anywhere. It's in the heads of the three people who've been here longest. Everything runs fine until two of them are out the same week.
The whole story
Nine straight answers. One decision.
Who we are, what you get, what it costs, and how it works - no digging, no mystery. Swipe through.
From the founder
I used to fear AI, too.
I've spent 30 years in sales and 22 years in finance. So when AI showed up, I did what most people with that much time in did - I pushed back on it. I thought it was overhyped. Noise.
I was half right. A lot of it is noise. But the part that isn't is moving fast, and the businesses that ignore it are going to get run over by the ones that don't. That's not a sales line - it's what I watched happen.
So I didn't start a software company. I started this one. We look at your pipeline, your margins, and where your time actually goes - first. Then we build the systems that carry it.
- Brian O'Connor, founder
We don't hand you software and walk away.
Who we are
We find the leaks. Then we fix them for good.
Orvannis helps small businesses stop losing jobs to missed calls, unanswered messages, and slow follow-up. We've spent 30 years in sales working with businesses like yours, and 22 years in finance reading what their numbers were really saying.
The plan comes first. We look at your whole business - how the phone gets answered, how the money moves, where the time goes - and only then build the automation that runs it.
Automated systems do the everyday work
Advisory reads your pricing, margins, and cash flow
Coaching keeps it all running after we leave
Custom builds when nothing off the shelf fits how you actually work
One person who knows your business - not a ticket queue, not a rotating rep
We work with owners who are already good at the job. The problem is rarely the work - it's everything stacked around it.
Orvannis is a made-up name. The work isn't.
Why us
The AI is the easy part.
Every firm out there uses the same tools you could buy yourself. Ask ten of them to automate your business and you'll get ten versions of the same package.
What almost none of them can do is tell you what to automate. That takes someone who has sat across from business owners for 30 years in sales, and spent 22 years in finance learning what their numbers were really saying. That part you can't download.
So we work in that order. Strategy first - what the business needs, what it costs, what's actually worth fixing. Then we build. Nothing off a shelf; the system gets designed around what we found. AI is what makes it run: faster, cheaper, and able to carry more work without you hiring anyone else.
Automate the wrong thing and all you've done is make a bad process faster.
Most firms ask what you want automated.We ask what's costing you the most.
Most sell every business the same package.Yours gets built around what we found.
Most measure success in features delivered.We measure it in your margin.
Any company can sell you AI. Far fewer can tell you whether it's paying for itself. One flat price that doesn't climb when you hire - and your number, your domain, your customer list stay yours, always.
Run the numbers
Do the math on your missed calls.
Most owners have never seen this number. A rough guess is enough to start.
Walking away each month, conservatively
$0if the system wins back just half: $0/mo
Left on the table each month
$0most sales take five follow-ups - nearly half of owners stop at one
Walking out the back door each year
$0a new customer costs 5-7× more than keeping one
The cost of those hours, a year
$0that's $0/mo - the judgment calls stay with you
Your money sitting in the gap
$0a balance, not a yearly loss - it is tied up at any given moment
Industry averages, conservative on purpose - your real numbers replace these. Results vary.
What we offer
One foundation. Six levels.
Start with the Foundation - a paid audit that finds what's actually broken. Then pick only the levels that fix it, so you're not paying for bundles you'll never use.
Real coaching is available at every level - a person, not just software. And when your problem needs a solution nobody sells, we build it for you.
What you get
Real things you can point at.
Technology:
A website that books jobs - not a brochure
A phone line that texts back every missed call and sends callers to the right person
One list with every customer, call, text, and message in it
Review cards on your counter, and your Google link in your pocket
Invoices that send themselves, chase themselves, and get paid
An AI receptionist that answers like someone who works there - included in Complete
Booking that runs off your real calendar, so customers pick a time without phone tag
Reminders that go out on their own, so fewer people forget the appointment
Advisory:
The walkthrough - someone goes through your whole business and tells you what's actually broken
Your written plan - what to fix, in what order, what each fix costs
Your scorecard - the handful of numbers that tell you how the business is really doing, on one page
Your cash-flow view - what's coming in, what's going out, and what that means for next month
The monthly numbers meeting - we sit down together: what happened, what it means, what's next
Your pricing, reviewed - against what the work actually costs you, not what you guessed two years ago
A quarterly what-to-stop-paying-for - the tools and spend that stopped earning their place
And when a new problem shows up, we design the fix - strategy first, then the system that runs it.
The investment
No “call for pricing.” Here are the numbers.
Four packages. What you see is what you pay - and every discount shows up as its own named line.
A walkthrough of your whole business - website, phone, tools, marketing, money
You tell us what you miss - we show you what it's worth, in your numbers
Your Google listing and reviews, checked
A written plan: what to fix, in what order, what each fix costs
A working demo you can click before you spend another dollar
Your website, built and live - made for phones first
A smart phone line: missed calls get a text back, callers reach the right person
Every inquiry answered instantly, all in one list
Photos fixed, review cards on the counter, your Google link ready
Your texts registered so they legally deliver - with signed permission for every face on your site
Invoicing and payments ready on day one
That's the starting point - a bigger build can cost more, and you'll know before we start.
Your site stays live, current, and yours
Missed-call texts keep running, and callers keep reaching the right person
Facebook and Instagram messages sorted and answered every day
The monthly numbers meeting - a real person, not a dashboard: what happened, what it means, what's next
Everything in Essentials, plus:
An AI receptionist that answers your phone like someone who works there
Your customer list, pulled out of your booking system and put where you can use it
Campaigns that run themselves: review requests after every job, reminders, win-backs
Your scorecard: one page that shows how the business is actually doing - built for your business
Your cash-flow view, and a monthly numbers meeting to go through it
Bought separately, this is two bills: someone to build and run the systems, and someone to read the numbers with you. A business coach's calls alone commonly run $1,500 a month. Part-time finance help starts around $2,500 and climbs. Complete is $797, and it's both.
Veterans and veteran-owned businesses get 20% off everything - just ask. · Refer a business we take on: when their first invoice is paid, half your next month is on us.
How it works
Seven steps, all laid out before you start.
A free 15-minute call. You talk, we listen.
The Foundation Audit. We find what's leaking.
A working demo. You see it before you decide anything.
Paperwork, then we build. Agreement signed, insurance bound - then we build it without you.
Install day. One afternoon. Your phone forwards - we never take your number. You click the access buttons yourself; we never see a password.
The week after. Follow-up, review requests, and your dashboard switch on.
Every month after. It runs, we review, you decide.
Leave anytime. Take everything with you.
The next step
Fifteen minutes. No pitch, no pressure.
Tell us what's costing you the most sleep. We'll tell you honestly whether we can fix it - and if we're not the right fit, we'll say so.
You talk - what's leaking, what's annoying, what's stuck
We ask the questions 30 years in sales and 22 years in finance taught us to ask
You leave knowing your next steps, whether it's with us or not
What this isn't
No card, no contract, nothing to sign
No follow-up sequence unless you ask for one
No slide deck - it's a conversation
If it's a fit, you'll get a written plan and a price before you commit to anything. If it isn't, you'll hear that on the call.
Prefer an in-person visit? Send a message and Brian schedules it himself.
The copper doesn't create the current. Your business does.
AI and automation as conduit, not solution. Copper wire doesn't generate electricity - it carries it. Your business already creates the value. We build the systems that carry it further, faster, with nothing lost along the way.
Most firms make you choose: the technology or the guidance. Orvannis delivers both.
Every engagement runs on two tracks at once - because strategy without execution is just advice, and automation without strategy is just noise.
Built on 30 years in sales and 22 years in finance. The advice comes first; the automation carries it out.
In real life
The missed call that texts back - in seconds.Your calendar, filling itself.Follow-up that asks for the review - every time.
One Tuesday, two versions.
Before
7:40 am A call comes in while you're loading the truck. It goes to voicemail. They don't leave one.
11:15 am Two more while you're under a sink. One of them books with whoever picked up first.
4:30 pm The quote you meant to follow up on is still sitting in a text thread from last week.
9:50 pm You're at the kitchen table doing invoices instead of being done for the day.
After
7:40 am The call is answered. They get their question handled and a time on your calendar.
11:15 am Both texted back within seconds. One books. The other lands in your list, not your memory.
4:30 pm That quote already got two follow-ups. You didn't send either one.
9:50 pm The invoice went out when the job closed. You're not at the kitchen table.
A foundation, and the six levels it supports.
We don't start with software. We start by getting your base solid - then build the six levels every business needs. Each one pairs automation with human advisory.
The everyday friction that quietly costs the most.
Websites that book work, one connected customer list, and the systems that answer, follow up, and invoice - each one paired with human advisory. The full menu lives on the services page.
See it in context
Your business, everywhere you are.
Six steps, start to steady.
Step one
Talk
A free 15-minute call. You talk, we listen - no pitch, no slides.
Step two
Audit
The Foundation Audit finds what's leaking - phones, follow-up, money - and puts it in writing.
Step three
Demo
You click a working demo of the fix before you decide anything.
Step four
Build
Setup & Build. We forward your phone - we never take your number.
Step five
Go live
Your domain, your passwords, your data. Always yours - leave anytime and take it all.
Step six
Steady
Every month after: it runs, we review together, you decide what's next.
No tech background required. We build it, we turn it on, and we show your team how to use it - then we stay on to keep it running.
The worries are real. So are the answers.
Nobody should hand their business to technology they don't trust. These are the worries we hear most - answered straight, including the parts that are fair.
Will this replace my people?
The numbers say the opposite: 82% of small businesses using AI grew their team over the past year. U.S. Chamber of Commerce, 2025
AI takes the busywork - the call you couldn't get to, the invoice nobody chased, the same reply typed for the tenth time. Your people get those hours back for work that actually needs a person. Most owners we talk to aren't trying to cut staff. They're trying to stop drowning.
Won't my customers hate talking to a robot?
They hate silence more. The AI answers when you can't - at 9 p.m., on a ladder, on the other line - takes the details, and hands the conversation to a person. It buys you time; it doesn't do the work.
When a question is bigger than the AI, it doesn't push. It says so and gets a human. That handoff rule is built in, not optional.
What does it really cost - and is it obsolete in a year?
Every price is on this page - flat monthly numbers, no "call for pricing," and the price doesn't go up when you hire. Run your own numbers → The math has to work in your business, or we'll tell you not to buy.
And going stale is our problem, not yours. Keeping the system current as the technology moves is part of the monthly price. That's the difference between buying software and having somebody stay.
Is my business data safe?
That fear is fair - 72% of small businesses were hit by fraud, scams, or ransomware last year. Morning Consult national survey, Dec 2025
Nobody can honestly promise breach-proof. What we promise is what we control: every account opened in your name, your passwords stay yours, your customer list where you can see it - and one clear system instead of five disconnected logins nobody is watching.
Where does my customers' information go?
Into your own system, in your own account. Your customer list is yours - you can export it any day, and it leaves with you if you ever go. We connect only the tools a job actually needs.
Things like call-recording notices get set up the proper way from day one, because cutting corners there is how small businesses get burned.
What if I bet on the wrong tool?
Then you'd take everything with you and try the next one - that's how we build. Your domain, your number, your customer list, your data: yours from day one. If you ever leave, the automation stops - and everything else goes with you.
Sitting out has a price too: 58% of small businesses now use generative AI, up from 40% a year earlier. U.S. Chamber of Commerce, 2025 The safe bet isn't "wait." It's "own your exit."
My team isn't technical. Can we even run this?
You don't run it - that's the point. We build it, we forward your phone (we never take your number), and it runs while you work.
Once a month a person - not a dashboard - walks through what happened and what to change next. If your team can answer a text message, they can use this. And when you can't hire, it covers the gap: 56% of small businesses see AI as a way to offset thin staffing. Verizon State of Small Business, 2025
What if the AI tells a customer something wrong?
It can only say what we teach it - your services, your hours, your prices, approved by you before it goes live. Outside that, it doesn't guess: it takes a message and hands off to a person.
You can read every conversation it has. That's a shorter leash than most new hires get.
You're new. Where's your proof?
We won't show you fake reviews. What we show instead: a working demo of your fix before you spend a dollar on the build, every price in the open, and the math done in your numbers.
Thirty years in sales teaches the same lesson over and over: trust is shown, not claimed.
What happens if I want out?
You leave, and you take it all - the website, the customer list, the reviews, the domain. Always yours. The one honest catch: the automation itself stops, because that's the part we run.
We'd rather earn next month than lock in last month.
I don't need more leads. I'm already drowning.
Then you don't have a lead problem - you have a capacity bottleneck, and more marketing would make it worse.
Different job entirely: we get more out of the work you already have. Invoices that go out the day the job closes. Follow-up that runs without you. The admin that eats your evenings, handled. You don't grow by adding hours you don't have.
I already tried an AI tool. It went nowhere.
That's most people's first experience, and it's usually not the tool's fault. Software dropped on top of a broken process just makes the break happen faster.
It's why we look at how your business actually runs before we build anything. The plan comes first; the technology is what carries it out. If the answer is that automation won't help a particular thing, we'll tell you that too.
What are the hidden fees?
There aren't any. Every price is on this page - $497 for the audit, $1,997 to build, $497 or $797 a month after. What you see is what you pay.
The one honest variable: a bigger or more complicated build can cost more than $1,997 - and you'll know that number before we start, not after.
What if it just doesn't work for my business?
You'll know before you commit. The audit comes first, and you click a working demo of your own fix before you spend a dollar on the build.
And if the audit says we can't move the needle for you, we say so. Talking you into something that won't work costs us more than the sale is worth.
Who we are
Built from experience, not from theory.
30 years in sales and 22 years in finance - then the tools finally caught up to what we always knew was possible. Orvannis is what happened next: practical automation paired with human expertise, because the line between them is judgment.
A free, no-pressure 15-minute discovery call. No product to demo, no pitch to sit through - just a conversation about what's actually hard for you right now.
Video call
Meet face-to-face over Google Meet - good for walking through ideas together on screen.
Phone call
Prefer to just talk? I'll call you at the time you pick - no app, no link to click.
Send a note
Tell us what matters most to you and we'll come back with a time that fits.
Rather write first? Use the contact page form and I will get back to you within one business day.
Prefer to meet in person? Request an in-person meeting - Southern New Hampshire, within about 25 minutes of Hooksett. In-person requests get a personal reply, not a booking link.
The questions we get asked most.
What does Orvannis do?
Orvannis helps small and mid-sized businesses run smoother with practical AI automation and connected systems. We capture leads, automate follow-up, organize your CRM and calendar, and speed up invoicing - paired with hands-on business advice. You can use one service or all of them.
What if my business already has plenty of work?
Then you don't have a lead problem - you have a capacity bottleneck. More marketing would make it worse. We work the other side: getting more out of the work you already have, so invoices go out on time, follow-up runs without you, and the admin stops eating your evenings.
What is missed-call-to-text, and how does it help my business?
When you miss a call, Orvannis can automatically text the caller back so the conversation keeps going instead of going to a competitor. Most people will not leave a voicemail, but they will answer a text. It is a simple way to stop losing leads you already paid to get. Read the full answer: what a missed call really costs →
Who is Orvannis for?
Orvannis works with small and mid-sized businesses across many industries - owners who lose time to manual follow-up, disconnected tools, and slow invoicing. If leads slip through the cracks or admin work eats your day, we can help.
What makes Orvannis different from other automation companies?
Most automation companies only handle the technology. Orvannis pairs the tools with real business judgment - 30 years in sales and 22 years in finance. The advice comes first, and the automation carries it out.
Does Orvannis offer investment advice?
No. Orvannis focuses on business operations and finance - things like pricing, margins, cash flow, budgeting, and forecasting. We do not give investment advice or sell investment products.
What are the Foundation and the six levels?
Every engagement starts with Foundation - a clear-eyed audit of your website, systems, data, marketing, and money. From there, six levels build on that base: Attract, Onboard, Organize, Cash Flow, Retain, and Grow. Each one pairs automation with advice.
Do I have to use all of the services at once?
No. You can start with one level, add a few, or build the whole system over time. We look at your business first, then recommend where to begin for the biggest return.
How do I get started?
Book a free 15-minute discovery call. There is no pitch and nothing to buy - just a short conversation about what is slowing your business down and where automation could help.
The listening phase
Help us build the right thing.
We're speaking with business owners at every stage - startups, established businesses, solo operators. Fifteen minutes. Your input shapes what Orvannis becomes.
